We partner with property owners to turn exceptional homes into high-performing holiday lets. You bring the property — we bring the time, systems and expertise to make it succeed.

Our success is directly tied to yours. We grow when you do.

We’re proud that much of our growth has come through referrals and recommendations from the owners we work with. Here’s what some of our landlords have to say about their experience with Field Heritage.

An average guest rating of 4.97/5 across more than 3,000 stays — reflecting the consistently high standards we maintain across the properties we manage.

Every challenge landlords face — we’ve faced it, solved it and built the systems to handle it.

Small decisions made before your property launches can have a significant impact on its performance, guest experience and long-term profitability. Getting these details right from the beginning creates a stronger foundation for long-term success.

The Photo Tour — Order Matters

We don't just focus on taking great photos — we carefully structure the order they're shown in.

The aim is to capture attention quickly, showcase the property's strongest selling points and then take potential guests naturally through the home.

Where automated photo-tour features don't present the property in the strongest way, we manually structure the gallery ourselves to ensure every image is working towards the booking.

As you can see from the video below, this cabin’s biggest selling points are its puppy lounge, arcade and games room— so we made sure these were some of the first things potential guests see.

We take the same approach with every property we manage. We identify the features that make it different — whether that’s a swimming pool, sauna, hot tub, exceptional view or something completely unique — and prioritise them within the listing.

Too often, standout features are buried halfway through the photo gallery. We make sure the strongest reasons to book your property are seen from the very beginning, helping capture attention and turn more views into bookings.

We capture our managed properties throughout the different seasons, allowing us to keep the listing fresh and market the property around what guests are looking for at different times of the year.

From bright summer gardens and outdoor spaces to cosy fires and winter stays, we make sure the imagery matches the experience guests are looking to book.

Titles

The title needs to quickly communicate why somebody should click your property over the listings around it.

Rather than something generic, we highlight the features most likely to attract the property's ideal guest.

The exact approach will differ between properties depending on their location, amenities and target guest.

Descriptions

We structure descriptions to make the important information easy to find while still selling the experience of staying at the property.

Every property has, at minimum, a Ring doorbell — watching entry points and boundaries, never guest interiors, so your property stays covered without anyone's stay feeling watched.

Why this is important:

By concentrating bookings and guest reviews on Airbnb and Booking.com, we build stronger, more established listings on the platforms where the majority of guests are already searching.

From there, our focus shifts to turning OTA guests into future direct guests. We deliver an exceptional stay, build the property’s own brand and maintain the guest relationship — giving them a reason to book directly next time.

Over time, this creates stronger listings on the major OTAs while growing your own direct-booking channel — reducing commission costs and long-term reliance on third-party platforms.

We combine dynamic pricing software with active monitoring of local events and market demand throughout the year. This ensures your property always has the right rates and minimum night settings in place maximising occupancy while driving higher profitability through longer, more valuable bookings.

This preparation is non-negotiable. We never manage a property remotely without first building a reliable local infrastructure. By investing time on the ground before launch, we can understand the location, build the right local team and establish our systems — ensuring we can deliver the Field Heritage standard from day one.

Once we’ve built a trusted local team around your property, we integrate them into our systems — creating one coordinated operation that works to the standards of an in-house team.

Each guest will recive personalised digital welcome pack. Through our smart guest portal, they get instant access to everything they need for a seamless stay—all in one place.

🔒 Verification on Guests

📲 QR codes to tutorials

🛏️ Property info

Once verfication is completed, guests have access to their personalised guest portal, containing everything they need for their stay in one place. The portal is also available in 13 different languages, creating a smoother experience for international guests.

Guests can access video tutorials for appliances and amenities throughout the property which we make during our onboarding process, as well as check the local weather directly through the portal — making everything they need easy to find and use.

Guests can use the built-in search bar to find nearby activities, restaurants, cafés and attractions — making it easy to discover the best places around the property during their stay.

If guests need assistance, they can contact us instantly through their preferred platform using the quick-access icon. Our team is available 24/7, with a guaranteed response within 5–10 minutes.

Before their stay, guests can request additional extras directly through the portal, with options tailored to the property and season. Once requested, we coordinate everything with the owner and local team before confirming the add-on and taking payment.

At the final stage of the guest journey, guests can opt in to our mailing list independently of Airbnb or Booking.com.

This allows us to stay connected after their stay and market future visits through the property’s direct-booking website— helping build repeat business while reducing reliance on OTA fees of up to 15%.

Habberjam Farm:

Our very first property — a large countryside farmhouse in Derbyshire and where the Field Heritage journey began.

Today, searching the property on Google brings up pages of results, including features in publications such as The Star. After just two years of building the property’s brand and direct presence, around 30% of its total revenue is now generated through direct bookings.

SkyBears Holidays:

This is a unique cabin park based in Lincolnshire. The owner also runs SkyBears Kennels, a professional dog-breeding company, giving guests the unique opportunity to spend time with the puppies in the on-site lounge during their stay.

We’ve built a strong social media presence around the property and its experience, helping generate around 40% of bookings directly — a figure that continues to grow.

Below is a real year-on-year comparison from the same property, showing the difference between August 2025 and August 2026.

Despite generating a similar level of revenue, the property achieved it with half the number of turnovers and the majority of bookings coming direct — creating a much more efficient and profitable month for the owner.

Guests will sometimes message through Airbnb looking for a better price or asking whether a discount is available.

While we can’t offer a reduced rate directly through the Airbnb booking, we use the property’s branding within our communication, giving guests the opportunity to discover its direct-booking website independently.

This helps us convert enquiries that may otherwise be lost into direct bookings, reducing OTA commission while continuing to grow the property’s direct-booking channel over time.

We have an established social media presence averaging around 12,000 views per month, which we use to showcase our properties, reach new guests and collaborate directly with the properties we manage.

As soon as you open your dashboard, you’ll have a clear overview of everything happening across your properties.

See your upcoming reservations, projected monthly revenue and year-to-date performance at a glance, with quick access to your live calendar and individual properties.

It gives you the key information you need without having to be involved in the day-to-day management.

Here you can view your property’s live booking calendar and move between any month to see past and upcoming reservations.

Click on any booking to see the full reservation details, including stay dates, number of guests, booking source, revenue generated, fees and your estimated payout.

You can also see your occupancy, booked nights and monthly revenue at a glance.

Here you can track your property’s performance and key statistics all in one place.

See where your bookings are coming from, monitor month-by-month occupancy, track nights booked, average nightly rates, typical length of stay and overall booking performance.

This gives you complete visibility over how your property is performing throughout the year.

Here you can access all of the important documents relating to your property in one place, including safety certificates, compliance documents, insurance and management agreements.

We’ll also upload any relevant guides and documents provided by Field Heritage, giving you one central place to keep everything organised and easily accessible.

On the 10th of every month, your monthly statement will be available directly through your landlord portal.

You’ll be able to see a clear breakdown of the property’s performance, including revenue generated, management fees, property expenses and your final profit for the month.

A copy of your statement will also be sent directly to you via email and WhatsApp, so you always have a complete record of your property’s finances.

No hidden fees — just a premium service model designed to stay clear, predictable, and aligned with your results.

We will come and do all of the below free of charge to get the property up and running ready for bookings.

Our fully hands-off service — we manage everything from launching and marketing your property to bookings, guests and day-to-day operations.

We believe in being completely transparent from day one. No hidden clauses or small print.

Choose between:

Both contracts include a 90-day cancelation period after the contract ends.

This means:

The 90-day notice period is important because your property will often have confirmed bookings extending beyond the date notice is given.

Cancelling existing reservations can result in platform penalties, reduced search visibility and disruption to guestswho have booked their stay in good faith.

The notice period allows us to honour existing bookings, gradually close the calendar and provide a smooth handover — protecting your property, its reputation and your guests.

The further in advance your calendar is open, the more opportunities your property has to appear in searches across Airbnb, Booking.com and other OTAs.

Greater availability means more visibility, more booking opportunities and ultimately greater revenue potential.

Many agencies don't explain how their booking window works.

We do.

You'll always know exactly how long your maximum commitment is before you sign.

Want the full contract breakdown? Tap below.

A simple payment structure.

Below are some of the most common questions and concerns we hear from property owners, along with our honest answers to each.

That’s true — but the important figure is what you’re left with, not simply the percentage you pay.

Our job is to increase your property’s revenue through professional presentation, dynamic pricing, optimised distribution and direct bookings.

The aim is for you to earn more after our fee than you would managing the property yourself — while making the entire operation completely hands-off.

We don’t charge an onboarding fee. Instead, we invest in your property from the start — including professional photography and drone footage, which alone can be worth £500+, alongside building your property’s website, brand and online presence.

Our minimum agreement is six months, but everything we create for your property continues to hold value beyond that. If you decide not to continue with us, you still leave with a professionally presented and established holiday-let brand, rather than having paid a large upfront setup fee.

We’re confident offering this because we believe in the service we provide. We’re committed to delivering on what we promise, investing in your property and doing everything we can to make it a success and ensure you’re happy with the service.

We don’t see our 15% management fee as simply a cost — our aim is to increase your property’s revenue by significantly more than we charge, while making the entire investment hands-off.

However, if you have the time and want to learn how to manage the property yourself, we’d genuinely encourage you to do so and are always happy to point you in the right direction.

Our clients typically work with us because they’re time-poor, want to focus on growing their portfolio rather than day-to-day management, or would simply rather pay for years of experience than spend their own time learning and managing everything themselves.

Our commission is a reflection of the value we provide.

If we believed we could increase your revenue by 100%, we could justify charging considerably more. Instead, our aim is simple: increase your property’s performance by more than the cost of our management.

The goal is for you to have a completely hands-off investment while still being financially better off — or, at the very least, achieve a similar return to managing it yourself without having to do the work.

We aren’t trying to become the biggest management company. We’re focused on becoming one of the best at what we do.

Large management companies have advantages that come with scale, but when thousands of properties are being managed, your property naturally becomes one of many. The person looking after your home may be a trained employee rather than someone with years of hands-on experience building and operating successful holiday lets.

That’s not the company we want to become.

Our aim is to grow carefully, remain selective about the properties we take on, and maintain genuinely high standards of management as we grow.

Building a successful holiday let takes time.

Professional photography, listing optimisation, dynamic pricing, guest reviews, direct bookings and brand recognition don’t deliver their full potential overnight.

Six months gives us the time to properly establish your property, understand its booking patterns, refine the strategy and optimise its performance — giving us a fair opportunity to demonstrate what we can achieve.

We focus heavily on prevention rather than simply dealing with damage after it happens.

Every booking goes through our guest-protection process, including collecting guest information, ID verification, a signed rental agreement and a damage deposit.

Alongside this, we’ll work with you to ensure the appropriate insurance and protection are in place, and where required, introduce you to our recommended specialist brokers.

No system can completely eliminate the risk of guest damage, but our aim is to reduce that risk as much as possible and ensure the right protection is there if something does happen.

No — it’s still your property.

You’ll retain access to your calendar and can block dates for your own stays or use the property whenever agreed.

We simply take care of the day-to-day running of your holiday let on your behalf — giving you your time back while managing the property with your best interests in mind.

Airbnb is an important sales channel, but it shouldn’t be your only one.

A direct-booking website gives your property its own identity, helps capture repeat guests and reduces your long-term reliance on third-party booking platforms and their fees.

Instead of simply building a successful Airbnb listing, we’re helping you build an independent property brand and direct-booking channel that you own.

We understand that handing over the management of a valuable property is a big decision.

That’s why we place such a strong emphasis on transparency, communication, guest protection and maintaining consistently high standards across every property we manage.

We treat each property as a long-term partnership. Our job isn’t simply to generate bookings — it’s to protect your asset, improve its performance and give you confidence that your property is being properly looked after.

Anymore questions? Click the link below for instant responses